
Twitter rolled out its new Direct Message option on Feb. 18, enabling businesses to turn public conversations into private ones with just a click of a button. The Customer Feedback tool, which allows businesses to survey their followers, will be available in a few weeks.
(Photo : Twitter)
If you have a business, chances are you have an official Twitter account. If you’re not on the platform yet, it’s time to sign up because Twitter just released new customer service tools for…
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Twitter Rolls Out New Customer Service Tools For Businesses
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